Returns & Exchanges
At Golf HQ, we are committed to your satisfaction on and off the course. If your new gear doesn't meet your expectations, you can return or exchange unused items within 30 days of purchase for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring golf clubs are securely padded to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing